Privacy Policy

Privacy Policy

Introduction

Welcome to https://social-media-marketing-agency.freshreport.net! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our users, in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  • Our official website at https://social-media-marketing-agency.freshreport.net
  • Any mobile applications or software services we offer
  • Online forms, surveys, and other interactive features on our platform
  • Links to third-party websites or services embedded within our content

Please note that this policy does not extend to the practices of third-party platforms, applications, or services accessed through links or integrations on our site. Each of these third parties has its own privacy policies governing their data collection and usage.

Processing Activities

This policy outlines the types of personal data we process and the reasons for doing so:

  1. Account Information: Data related to your user account creation and management, including usernames, passwords, and profile details.
  2. Payment Information: Details required for processing transactions, such as payment method, billing address, and order history.
  3. Financial Information: Financial data used for accounting and analysis purposes, if provided by users in connection with our services.
  4. Purchase Information: Records of products or services purchased from us, including quantities, dates, and transaction amounts.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when you access our applications.
  6. Location Data: Geographic location information provided by your device when using certain features on our platform.
  7. Feedback and Reviews: Comments, suggestions, and reviews left by users regarding our services or products.
  8. Social Media Information: Data from social media platforms when users choose to log in or share content through such integrations.
  9. Product Information: Details about the products you interact with on our site, including interests and preferences expressed.

Personal Data Collection

We collect personal data from various sources:

  • Direct User Input: When you create an account, fill out forms, or provide feedback, we collect the information you voluntarily share.
  • Automated Technologies: Cookies and tracking technologies record interactions with our website and applications for analytics and personalization.
  • Third-Party Providers: We may receive personal data from trusted partners who assist us in providing services, subject to their privacy agreements.

Cookies

We utilize cookies to enhance your experience on our platform:

  • Strictly Necessary Cookies: Essential for basic site functionality, such as maintaining user sessions and security.
  • Preference Cookies: Remember user preferences for improved personalisation.
  • Analytics Cookies: Track aggregated data for website optimisation and performance measurement.

Users have the option to control non-essential cookies through our built-in Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  • Data related to account activities is retained during the active use of our services and for a period after that to comply with legal obligations.
  • Once the purpose for which data was collected is fulfilled, it will be securely deleted or anonymized.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: We employ encryption protocols to safeguard data during transmission and storage.
  • Secure Third-Party Processing: Some services are provided by trusted third-party vendors who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute the accuracy of the information.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Assert your right to be free from discrimination based on certain factors when exercising your data rights.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for the latest information.

Contact Information

For any queries, requests for data removal, or further questions regarding our privacy practices, please reach out to: